Best Laces, LLC.
P.O. Box 2429
Lynnwood, WA, 98036 USA
+1 (206) 499-5533
Frequently Asked Questions
About Derby Laces
Are Derby Laces Waxed?
There are two product lines. Waxed and Spark. Waxed Derby Laces are treated with the perfect amount of performance wax that feels awesome to the touch. They stay tied, tight, and where you want them while skating. They are not over-waxed like many competing products, which results in wax shedding and wax buildup and residue being left behind. SPARK by Derby Laces are not waxed, but have similar grip and staying power due to their metallic nature.
Are Derby Laces Durable?
Yes. Derby Laces are braided, not woven, with strong polyester fibers. They are designed to withstand the constant abuse of athletes. If you have any concerns about your laces once you receive them, don't hesitate to contact us.
What are the delivery charges for orders?
Free Shipping in the USA and Canada for two or more pairs. Free Global Shipping with 4 or more pairs. Otherwise, Shipping starts at $2.60 in the USA and $4 globally. Check your cart for more details and options.
Which payment methods are accepted?
We accept Visa, Mastercard, American Express, Discover, and PayPal.
How long will delivery take?
All orders ship from the west coast of the United States. Orders destined for the United States are usually received within a week of shipment. Orders destined for other countries are usually received with 2 - 3 weeks.
How secure is shopping? Is my data protected?
We utilize SSL to protect your data in transit and use Braintree for credit card processing. Your credit card information is securely transmitted to the credit card processor by your web browser and is not stored on our server.
What exactly happens after ordering?
We usually ship your order within a day of receiving the order. At that time, you will receive a tracking number via e-mail for your chosen shipping method. .